Enterprise has always been committed to improving its Products and Services to the Customer-Banks.
With this intention, it launched the Customer Satisfation 2018 survey which, for the first time, took place electronically, anonymously, through the use of our company portal.
91% of our Customer-Banks responded to the 2018 Customer Satisfaction.
The themes of the survey were the following:
- “Products” area
- “Services” area
- “Help Desk” area
The results obtained for each Area are as follows: